It doesn’t take long for most messages to become stale. They use up storage, and it’s a good idea to clear them out periodically to free up space on the FREE plan. (Remember, the pro and business plan offers unlimited messages.)
Owners or administrators can click on the Settings gear in the left side panel.
Alternatively, right-click on the workspace name in the top navigation then Settings.
Users who do not have the owner or administrator privileges will be prompted to reach out to their admin team or clear out messages once they're close to reaching their messaging limit.
Click on Manage messages.
All messages will be displayed in this view.
Select the messages you want to delete, or click select all.
At the top right side click on Delete X messages.
A popup will be shown to confirm the action.
Use the Filter dropdown at the top right side to narrow down messages by projects, departments, users and dates.
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