Tagging a user in a message specifically addresses the message to them, singling it out for their attention. This is accomplished by placing an "@" symbol before their username. Once tagged, the user will receive a notification about the message. Other users in the department or group discussion will also see the message, but will not receive a notification.
Open up the message screen selecting a department or by clicking on either the user’s name in the left side panel. Click in the type text here... field.
Enter “@” into the dialog box, and a list of users appears, allowing you to scroll through and select the person you wish to tag.
Select the user and compose your message.
Send your message and the tagged user receives a notification.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article