Create a Thread

Modified on Thu, Jul 25 at 6:55 AM

  • FREE
  • STARTER
  • BUSINESS

Threads are sidebar conversations within a department or direct message. They allow individuals to participate in tangential discussions without involving everyone in the conversation.  


Hover over the message and click on the "Reply" icon.



This will open the thread modal on the right side.



After sending your message in a thread, the person you replied to receives a notification. Departments where threads are started and have other users may result in them chiming in as well. All thread replies are indicated in the initial message.  



Use the "Threads" tab on the left side panel to view and reply to thread conversations.



When viewing messages within the "Threads" tab, if you'd like to jump to the initial message that was sent in a department or direct click on "Go to this chat" on the right side.


Each thread conversation is labeled at the top to indicate whether it belongs to a department or a direct/group chat.

  1. Hover over the message and click on the reply icon. This will open the thread modal on the right side.
  2. After sending your message in a thread, the person you replied to receives a notification. All thread replies are indicated in the initial message.  
  3. Use the "Threads" tab on the left side panel to view and reply to thread conversations.
  1. Select the ellipsis menu on the right side of a message or perform a long press on the message, then select "Reply."
  2. After sending your message in a thread, the person you replied to receives a notification. All thread replies are indicated in the initial message.  
  3. Use the "Threads" tab on the left side panel to view and reply to thread conversations


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article