Unread Messages

Modified on Thu, 02 Feb 2023 at 03:12 PM

In the dashboard or desktop app, navigate to a specific project to see an indicator of any unread messages. The message count will display how many unread messages are waiting for you.



After you click into the project you will see the unread count reflected in the All Unread view.



Click All Unread to view all of your new messages. You can also choose to Mark all as read at the top right-hand side.



If you choose not to Mark all as read within the All Unread view you can head over to the individual departments to view your messages or the direct chat. Once you've viewed the messages the count will disappear.



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