Our customer experience team is readily accessible to assist you with any questions or concerns. You may reach out through email at support@teamly.com, submit a ticket through our support portal at support.teamly.com, or chat with us using Live Chat.
We strive to deliver outstanding support. To ensure you receive the most effective assistance, please allow our customer experience team sufficient time to thoroughly review your request when submitting it. Thanks for choosing Teamly!Contact support through the Help Desk by clicking on "Submit Ticket."
Please add your email address, a subject, select your Teamly plan, and provide as much details as possible about your issue, including any relevant attachments and screenshots, to help expedite your request.
OR click on the Live Chat icon at the bottom right-hand side of the Help Desk to contact support.
Please include your name, email address and select your Teamly plan to start the chat.
Within the chat modal, you'll have the option to choose between customer or billing support based on your specific issue.
For quick access to live chat support, we provide a dedicated chat option on our website.
- Click on the "Help" dropdown in the desktop app menu.
- Select "Help Desk" to submit a support ticket. Select "Live Chat" to connect with our customer experience team directly.
- Swipe right on the mobile app to open the side panel.
- Click on "Help and Support".
- Select "Support desk" to submit a support ticket. Select "Live Chat" to connect with our customer experience team directly.
⚠️ For a more efficient resolution, kindly utilize only one channel to contact our customer experience team.Was this article helpful?
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