How can I view tickets that I've submitted to support?

Modified on Thu, 17 Nov 2022 at 12:09 PM

To view tickets that have been submitted to our customer experience team head over to and log into your account. 

If you do not have an account, you can create one using the email address used to submit your request(s). 

⚠️ If you choose to use a new email address to sign up for your help portal account, the tickets that you've submitted under your other email address will not show up in the portal. You can reach out to our customer experience team to request that your email is updated from the old email address to the new one.

Once you're logged in, at the top right-hand side you will see the Tickets tab.

After clicking on the Tickets tab you will be able to view tickets you've submitted to the Customer Experience team. You can filter by status and sort on the right-hand side.

If you need to submit another ticket when logged into your account click on Submit Ticket at the top right-hand side.

To avoid delays with responses please submit only one ticket per issue.

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