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Deleting Users

Bill Kahrs

08 Feb, 2011 03:27 AM via web

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On December 6, the below response was given by Scott. I am the administrator/owner of the account. However,
after clicking into the "Account" link, I cannot see the "Cancel my account" option. What am I doing wrong?
Thanks, --bill

Hi Jason,
If you are set up as the account owner you click on Account at the top of the screen and then click on "Cancel my account".

If you are not the account owner then you should ask that person to remove your account by clicking on "Users" and then "Remove a user".

Regards
Scott

1. Support Staff 2 Posted by Scott on 08 Feb, 2011 02:24 PM

   

   Hi Bill

   We've just changed how accounts, signups and invitations operate and as part of that change the option to remove a user or cancel your account has disappeared.

   If you want to do either of these things please let us know.

   Regards
   Scott

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2. Scott closed this discussion on 08 Feb, 2011 02:24 PM.

3. Scott re-opened this discussion on 08 Feb, 2011 02:25 PM

4. Support Staff 3 Posted by Scott on 08 Feb, 2011 02:25 PM

   

   For more info on the changes we've made see this blog:

   http://blog.teamly.com/504-new-connecting-and-sharing-priorities-wi...

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5. 4 Posted by Bill Kahrs on 08 Feb, 2011 02:56 PM

   

   Hi Scott,
   Thanks for the reply. Yes, I want to delete users who are no longer
   in the company. At tat.teamly.com, I want to delete Vince, Matthew and
   Kenneth. Can you do that for me?
   Regards, --Bill

   Quoting Scott
   <***@tenderapp.com>:

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6. Support Staff 5 Posted by Scott on 08 Feb, 2011 11:23 PM

   

   Thanks Bill, we will transition your account and delete those users. We will confirm when it has been done and what the new URL is for accessing Teamly.

   Thanks for using Teamly!

   Regards
   Scott

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7. Scott closed this discussion on 08 Feb, 2011 11:23 PM.

8. Renzo Borgatti re-opened this discussion on 09 Feb, 2011 03:19 PM

9. 6 Posted by Renzo Borgatti on 09 Feb, 2011 03:19 PM

   

   Hi Bill.

   your account has moved to http://toutabouttoys-com.teamly.com/ please update your bookmarks. I also removed Vince, Matthew and Kenneth as requested. Let me know if everything works as expected.

   Thanks
   Renzo Borgatti
   Lead Developer, Teamly

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10. Renzo Borgatti closed this discussion on 09 Feb, 2011 03:19 PM.

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